Warranty & RMA Policy

Balaji Computer Inc.

Warranty & RMA Terms

1. All products sold by us are in carry-in warranty only. Both side shipping charges needs to be paid by the buyer to RMA the product which is outside of our policy window.

2. On-Site warranty is only covered under brand’s reach, if your area is outside brand’s reach then your warranty service automatically changes to Carry-In service.

3. Our shipping service for shipping RMA products back to you does not covers insurance for damage caused in transit and we are not liable for anything in such case.

4. Where the words “Direct Warranty” or “Manufacturer Warranty” are mentioned it means warranty is direct by Manufacturer / Distributor. We do not have any legal or financial liability for the same. In case you face any issue in claiming the warranty feel free to contact us.

5. We request the customer to send the copy of our invoice for warranty purposes always when there is a service problem for products.

6. Goods once sold will be accepted for warranty repair / replacement only if they are in good physical condition.

7. Products with broken / burnt pins, pen / pencil markings, cracks, missing / tampered components / warranty stickers damaged will be rejected and considered warranty void in above conditions.

8. Duration of RMA / WARRANTY CLAIM is as per brand’s concern, please do not argue with us for the delays as we have nothing to do with that, we are just helping you to get your product serviced / replaced.

Contact

For warranty or RMA assistance, contact us at balajicomputerinc_2008@hotmail.com or +91 9844002613.